FAQs

Have Questions? Our FAQs will answer some of the most common questions you may have before placing an order with us. If the answer to your questions is not found in our FAQs, please feel free to contact us at 800.413.4998. We will be glad to answer any questions you may have.

We offer affordable branding and digital marketing services starting at just $99. Because our packages are unique, so are the prices. 

Please Click Here to learn more detailed information about our packages or contact us today at 800.413.4998

The process is simple! First, you place an order for the service or package you would like to purchase for your business. This is done by adding a package to the cart and placing the order from your shopping list after selecting one or more items.

After proceeding to the checkout, you may choose to log in if you are a returning customer. Otherwise, this is the point at which you will begin creating your account. To do this, you will start filling out each of the prompts provided on the checkout page (name, address, phone number, etc.).

You will notice one of the very last prompts is titled “Account Username.” If you are creating a new account, this is where you enter your desired username. After completing all required prompts, as well as your payment information, click the “Sign Up Now” button. After clicking that button and completing your transaction, our website will generate a password for your account and email your login credentials. 

Ordering from our website is simple! As you explore different services throughout our site, you will notice package options when you scroll further down each services page. After closely looking at each package and choosing the one that you think suits your business the best, click the “Order Now” button.

After you have selected a package and clicked the order button, you will see the item you selected has been added to the shopping cart. To complete your purchase, fill in each of the required fields on the checkout page. After you have finished filling out the checkout page, you’re ready to go!

At Just 99 Web Design, we like to keep our process as simple as possible. First, you select and order your service. Don’t worry if you aren’t sure which one to pick. We are just a call or click away and happy to help you choose the correct Package. After you have selected your services and paid for your order, your dedicated project coordinator will contact you to discuss your project requirements with us, and we can start working on your project.

Your dedicated project coordinator will share your initial designs or marketing campaign with you. This is the point during the project in which you will be able to share your feedback and make any changes. Once all of your concerns have been addressed, you approve your project, and we deliver your project shortly after.

Our turnaround time for logo design and branding projects is typically 48-72 hours. For our website + marketing packages, the estimated delivery time is 7-10 business days. Our custom WordPress web design services timelines may vary depending on the project’s complexity, but the timeframe for delivery is usually 2-3 weeks. Digital marketing campaigns are set up within 7-10 business days or sooner. The best way to get an accurate estimate of how long your project will take to complete is during the onboarding consultation provided with your selected services.

Sure! We welcome your ideas, and you’ll have an opportunity to share your ideas during the onboarding process with your dedicated project coordinator.  We listen carefully to your input when working on your project and give you various options to choose from before the final delivery. Our designers are highly experienced in interpreting the needs and goals of our clients through transparent communication. As they gauge what you want, you can rest assured that they will translate your vision into an accurate execution.

We deliver your finished logo products in multiple file formats. These formats include all standard file formats such as JPG, PNG, PDF, and more. In addition, we will provide your logo in high-resolution formats suitable for print and online use.

Unlike many logo design firms that charge an initial low price to license the logo, they created for you and then charge an astronomical fee to own your logo. Just 99 Web Design does not license the logo we created for you, nor do we charge a fee to own your logo. Your business reserves 100% ownership of your logo. Our logo design packages come with a certification of ownership for our clients. You can have peace of mind knowing that no business or individual will be able to imitate or copy your logo and its design.

We know that your questions and concerns do not end with the delivery of your finished product. We offer first-class customer service that is available Monday thru Friday from 8:00 am until 5:00 pm CST. We are just a phone call or email away for all of your questions! Give us a call at 800.413.4998 or email us at [email protected].

The initial SEO keyword research process can take up to a week. Next is the website optimization phase, which varies from business to business. Ranking your website on Google can require a few months of work, depending on how competitive your industry is. Contact us for a free consultation for an exact quote and timeline to help provide the required clarification to answer these questions.

Yes! You can view our previous web design, logo design, and branding projects on our portfolio page. This is a great and easy way to understand our previous work and our capabilities better. However, please keep in mind that our work is customized according to each client’s requirements. So, if you don’t see anything you like, feel free to give us a call and let us complete a complimentary mockup design for you.

At Just 99 Web Design, we take great pride in our work and our ability to satisfy our clients while exceeding their expectations. However, we know that final deliveries do not always match the expected result. Therefore, if you are not 100% satisfied with your delivery, we offer a 30-day money-back guarantee from the receipt purchase. Kindly note, this does not apply to advertising dollars and previous work already approved by the customer as these are non-refundable.

We strive to make communication between us, our clients, and our prospective clients open and convenient. You can submit an inquiry through our contact page or by emailing us at [email protected]. We are also available by phone at 800.413.4998.

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